FAQ

common questions about University House

What is University House?

It’s a top-quality Austin community designed especially with University of Texas students in mind. University House features a variety of spacious, furnished apartments plus a full set of community features such as a pool, fitness center, skylounge, attached parking garage and more. All just minutes from campus, with great views too.

Is University House part of the University of Texas?

University House is a privately owned and professionally managed community. Click here for more information about the management and ownership.

Can I live with friends, or can you match me with roommates?

You can select your roommate(s), or you can apply on your own and we can match you with other students. Applicants answer a short list of lifestyle questions to help in the matching process.

What are per-person contracts?

Instead of requiring all roommates to sign a joint lease, each person at University House has their own individual contract, with one person per bedroom. This means you are only responsible for paying for yourself — not your roommates. Even if a roommate moves out or other bedrooms in your apartment are empty, you only pay the rate for your bedroom.

What is included in the rate?

Each resident at University House pays a flat rate that includes:

  • Furnishings
  • High-speed Internet
  • Satellite TV
  • Water/sewer, trash removal
  • Washer and dryer in each apartment
  • On-site courtesy officer
  • Community features – pool, fitness center, study lounge, etc.

What size are the apartments?

The spacious accommodations at University House range from studios to 4-bedroom apartments, with private bathrooms for each bedroom.

Are the apartments furnished?

Yes, all apartments at University House have a furniture package that includes a full-size bed, dresser, desk and chair in each bedroom, and a sofa, coffee table, entertainment stand, and flat screen television in each living room. Plus, all residences also include a barstools for the dining bar. To see a sample of the furniture and other finishes, please visit our model apartment.

When do the contracts start and end?

The standard term is August 17, 2018 to July 26, 2019, with payments made in 12 equal installments.

Can I pay by credit card?

Yes. Residents can pay online 24 hours per day, by credit card or ACH electronic checking. University House also offers automatic payment by either credit card or checking account — just fill out one page, one time and payments will be made automatically. There is a convenience fee for one-time online payments, but automatic recurring payments are always free.

Will my financial aid cover charges at University House?

Your living costs at University House can be covered by financial aid, just like on-campus housing. Any available financial aid funds, after university charges are satisfied, are released to the student for non-institutional expenses, such as off-campus housing. These funds can be used to pay charges at University House. Normal payment deadlines will continue to apply.

Is University House open to non-students?

Nearly all the residents at University House are students at the University of Texas. The per-person contracts are also designed with students in mind. Nonetheless, University House is an Equal Opportunity housing provider and welcomes applications from non-students. Family members are welcome as well, subject to occupancy limits. Because of the need to match student roommates, non-students must apply together with enough roommates to fill the desired residence.

What kind of safety and security are provided?

University House has a fire safety system with sprinklers, along with electronic locks plus individually locking bedroom doors. Community courtesy patrols are provided at select times. Management staff are also on-site 24×7 and can be reached by a 24-hour phone number.

What are the policies on pets, smoking and guests?

University House is a no-pets community. The community is smoke-free in all indoor areas. Guests are welcome at all times, subject to the consent of roommates and security considerations. Overnight guests are welcome, with limits on the number of days and guests.

Can I park my vehicle at University House?

University House offers optional attached garage parking spaces for an additional charge.

What other transportation options will I have?

University House is just one block west of the UT campus. Public transportation options are within walking distance as well.

Can I see a model apartment?

Yes. Please request an appointment for a personal tour, or just stop by to see us and we’ll be happy to show you the community.